It’s crucial to make sure the product’s usability design addresses multi-factor security.
If a user’s first biometric login attempt fails, the fallback option needs to be optimized for convenience. Don’t rush to do away with PINs and passcodes immediately if manual login can serve as a quick and easy option for users to access their financial information.
Is it accessible?
Many devices today still don’t have access to particular types of biometric authentication, so it’s important to conduct user research to understand what biometric modality best suits the needs of the intended user base.
Is it user-centric?
Apple got the ball rolling for biometric authentication with Touch ID, and as a result, financial institutions are embracing the fingerprint login for mobile banking apps. Even though this is a step forward, the level of depth for convenience is increasing and to stay relevant in the market, banks need to push the boundaries of biometric technology further and resolve highly specific user friction points instead of offering just a generic login option.
For More: http://www.fortifive.com/
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