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SAP CRM Technical Online Training and Cources In India| Keen IT Technologies Pvt Ltd

Item Details:

  • Street Address: Ameer Pet, Hyderabad
  • City: Hyderabad
  • Ad Country: United States
  • Zip/Postal Code: 10001
  • Expires: This ad has expired

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  • Item listed by: on July 23, 2014

    Item Description:


    SAP  CRM Technical Online Training (Keen IT Technologies Pvt Ltd )

    What is crm technical ? Customer relationship management (crm) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.

    The overall goals of CRM are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.
    Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments.[3] measuring and valuing customer relationships is critical to implementing this strategy
    Sap crm technical is different from crm functional in that this training involves handling the web ui configuration and customization specifically to suite the requirements of the business

    SAP CRM Course details
    Sap crm technical ( web ui & middleware ) training details:

    I. Basics of sap crm

    Basic sap gui navigation
    Introduction to sap crm
    Crm functional overview
    Master data
    Transactional data
    Ii. Object oriented abap ( oo abap )

    Exceptions ( class level & method level )
    Building global class
    Iii. Bsp ( business server pages )

    Page flow logic
    Mvc ( model view controller )
    Iv. Crm 2007 web ui

    Generic interaction layer ( basics )
    Business object layer
    Presentation layer
    Simple objects
    Ui component development and enhancement concepts
    View sets
    Custom controller
    V. Crm 2007 web ui

    Navigation links
    Component interface and usage of components
    Cross component navigation
    Editable overview pages
    Form view
    Table view
    Enhancement of data model with application enhancement tool ( crm 7.0 )
    Vi. Crm 2007 web ui .

    Component set
    Enhancement set
    Enhancement of generic interaction layer component
    Component enhancement examples.
    Global data context
    Pop up windows
    Ui configuration
    Transaction launcher.
    Vii. Profitability analysis configuration

    Viii. Easy enhancement workbench.

    Ix. Actions

    X. Badi

    Xi. Middleware

    • Introduction to crm architecture and middleware
    • Connection to sap back-end system to as sap crm system
    • Crm middleware / administration console
    • Messaging bdoc.
    • Initial load
    • Delta load
    • Request / data flow
    • Configuration & monitoring
    • Custom data exchange between crm and ecc
    • Bdoc extensions.

    For any enquery/ feedback please contact us

    Contact: trainings@keentechnologies.Com

    Please feel free to mail us for demo session or call @ 9989754807

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