Customer Care Executive Jobs in Dubai for IT Sector Vacancy 2024 in UAE | Careers @Al Haktur IT Solutions

Al Haktur IT Solutions

IT Industry Jobs in Dubai, UAE for Customer Care Executive Vacancy | Al Haktur IT Solutions Recruitment Hiring 2024


Al Haktur IT Solutions, is currently looking for a Customer Care Executive. For this role, you will have the following job responsibilities and skill sets:


Customer Care Executive: Brief Job Details

Experience: Previous 1-2 yrs Customer Care Experience required

Job Location: Dubai – United Arab Emirates

Education: High school diploma or equivalent

Job Function: (Customer care, consumer support)

Skillset required: Customer support

Nationality: Any Nationality

Gender: Male/female

Number of Total Vacancies: Not disclosed

Company Industry: IT


Job Description for Customer Care Executive Vacancy in Dubai, United Arab Emirates


Location: DUBAI, AE

The Dome Tower – Suite 302 – Jumeirah Lake Towers – Dubai

Company: Al Haktur IT Solutions

Job Title: Customer Care Executive

– Interact with clients in a professional and courteous manner to understand and address their inquiries, concerns, and requests.
– Provide timely and accurate responses to client inquiries via phone, email, and other communication channels.
– Maintain a thorough knowledge of Al Haktur IT Solutions’ products and services to effectively assist clients.
– Collaborate with other teams within the company to resolve client issues and escalate complex problems when necessary.
– Ensure client satisfaction by actively seeking feedback, tracking client interactions, and following up on service requests.
– Manage and maintain client records, including contact details, inquiries, and resolutions in our CRM system.
– Promote and educate clients on additional products or services that may benefit them.


Customer Care Executive Job : Requirements, Required Skills & Educational Qualifications

To be considered for this role, you need to meet the following requirements:

Job Types: Full-time, Contract

Proven experience in a customer service or client-facing role.
– Excellent communication and interpersonal skills.
– Strong problem-solving abilities and attention to detail.
– Ability to remain patient and composed while dealing with challenging situations.
– Familiarity with customer relationship management (CRM) software is a plus.
– Knowledge of IT products and services is an advantage.

Company Industry


| Visit here for latest Jobs in Dubai for Freshers and Experienced job seekers from UAE and other nations | Visit here for more jobs for UAE

By online ads

Today, online advertising is a popular way to promote your business or services online. And, the classifieds and online advertising sites offer free ways to market your business. Contact us for digital marketing, SEO, social media related services.

February 8, 2024 7:50 am