Associate – Customer Support & Success Jobs Dubai, UAE @Kitopi – Customer Care Vacancy


Associate – Customer Support Jobs in Dubai, UAE for Experienced candidates | Full Time Food work

Kitopi’s Associate – Customer Success are the bridge between our business and the brands we represent. Need to make sure that every brand that we cook for is absolutely satisfied with our services and is continuously gaining the market’s trust in Kitopi. Constantly reaching out to new and existing brands, super self-motivated and driven, and will always find a way to close the deal.

Job Description for Associate – Customer Support Vacancies in Dubai (Kitopi )

Grow the business of brands in the Kitopi portfolio by facilitating and consulting on new launches, marketing and strategic initiatives
Be able to build and manage the brand P&L within Kitopi
Stake out brands in the market that could benefit from being part of the Kitopi family (basically, everyone!) and approach them.
Constantly receive feedback from brands and Kitopi B/C’s and adjust accordingly.
Delegate tasks to Kitopi Brand Champions and other team members; receive feedback gracefully from Kitopi management and apply it.
Generate reports periodically for various brands indicating brand performance with respect to revenue, customer feedback, and retention.
Set a schedule for quality control checks and carry them out. Ensure there’s a smooth flow between our kitchens and delivery aggregators.

Associate – Customer Support: Job Qualifications

  • What Are We Looking For?

A minimum of two ( 2 ) years of experience , ideally with a Growth mindset . Business Development , Sales and more importantly , Relationship Management are key .
Passion for Food & Beverage and monitoring market trends .

Organization: Kitopi
Primary Location: United Arab Emirates – Dubai
Schedule: Full-time

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September 25, 2023 10:25 pm