| Candidates Educational Qualification Criteria | Graduates |
| No. of job openings | 4 |
| Job posted by | Company |
| State of the Country | SAN JOSE |
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| List of other services or products i Offer | BPO CALL CENTER TELEMARKETING |
| Classified Highlights | CALL CENTER SALES SUPERVISOR JOB IN SUNNY COSTA RICA. Send your resume in English to reclutamiento@costaricascallcenter.com Qualifications: • Previous call center leadership experience managing a team of 50+ agents • Sales experience |
Send your resume in English to reclutamiento@costaricascallcenter.com
Qualifications:
• Previous call center leadership experience managing a team of 50+ agents
• Sales experience
• College Degree
• Exceptional communication skills
• Strong background in coaching and employee development
• Experience in generating and analyzing reports related to call center KPI’s
• Dialer experience (preferred but not required)
Job Duties:
• Report KPI’s daily to leadership
• Monitor the performance of agents and leads daily
• Coordinate staffing and scheduling
• Monitor team productivity
• Determine and implement strategy to maximize efficiency and overall success of the contact center
• Drive and cultivate a culture of team work
• Coach and motivate team members
• Interact frequently with leadership in developing new ideas and presenting recommendations.
• Drive and manage workforce management function for the team
Please use “Sales Sup” as the subject of the email
$1200 PER MONTH SALARY TO START.
COSTA RICA’S CALL CENTER FAN PAGE:
https://www.facebook.com/groups/23284906585
https://costaricascallcenter.com/en/employment-opportunities/
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