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Candidates Educational Qualification CriteriaGraduates
No. of job openings4
Job posted byCompany
State of the CountrySAN JOSE
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List of other services or products i OfferBPO CALL CENTER TELEMARKETING
Classified HighlightsCALL CENTER SALES SUPERVISOR JOB IN SUNNY COSTA RICA. Send your resume in English to [email protected] Qualifications: • Previous call center leadership experience managing a team of 50+ agents • Sales experience

Advertisement Description:

Send your resume in English to [email protected]

• Previous call center leadership experience managing a team of 50+ agents
• Sales experience
• College Degree
• Exceptional communication skills
• Strong background in coaching and employee development
• Experience in generating and analyzing reports related to call center KPI’s
• Dialer experience (preferred but not required)
Job Duties:
• Report KPI’s daily to leadership
• Monitor the performance of agents and leads daily
• Coordinate staffing and scheduling
• Monitor team productivity
• Determine and implement strategy to maximize efficiency and overall success of the contact center
• Drive and cultivate a culture of team work
• Coach and motivate team members
• Interact frequently with leadership in developing new ideas and presenting recommendations.
• Drive and manage workforce management function for the team
Please use “Sales Sup” as the subject of the email



Listing ID: 31960b513fc3e2c6

June 2, 2021 8:38 pm

9977 days, 21 hours

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