Call Center Solution with Advanced Features & Add-ons

 

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Advertisement Description:

Elision has developed the most advanced call center solution. This solution supports audio calls, instant messaging (chat), fax, email, WhatsApp, social media, and SMS as communication modes which make it a complete omnichannel contact center solution. This call center solution is furnished with a wide array of advanced features such as,

– AI based voice analysis of calls
– Data verification
– Live call monitoring
– Advanced call distribution
– Sticky agent
– Soundboard
– Disposition bucket
– Predictive dialer
– Auto dialer
– Multi campaign management
– Call park & pickup
– Unlimited call queue
– Average talk time
– Live agent monitoring
– Abandoned call status
– Work from Home agent
– Reports
– And more

To know more about this solution which works on both, SIP and PRI lines, please visit https://www.elisiontec.com/contact-center-solution

Listing ID: 12062581819c4f2f

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